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Privacy Policy

This Privacy Policy is effective immediately upon your use of StormBase's Field Service Management (FSM) application. By using our service, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include your name, email address, company information, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations. We may also use your information to personalize your experience and to send you promotional communications. Additionally, we use collected data to improve and enhance our services, including for development, diagnostic, and corrective purposes.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, or when required by law. Any data shared for product improvement purposes will be anonymized and aggregated.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information provided below.

6. Product Improvement and Data Usage

StormBase is committed to continuously improving our services. We may use data collected from your use of the service to improve, optimize, and develop our products and services. This may include analyzing usage patterns, performance data, and user feedback. We assure you that any data used for these purposes will be anonymized and aggregated to protect your privacy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@stormbase.com.

By using the StormBase FSM application, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices described herein.

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